Business Integrity Services

Menu

What is BIS

BIS is a global leader in value-added business services, offering customized
solutions to optimize operational efficiency and enhance performance,
enabling clients to focus on core competencies.

Our Vision

We aim to be a global leader in value added business services

We are dedicated to partnering with our clients, understanding their unique needs, and customizing comprehensive solutions that optimize their operational efficiency and enhance business performance. By leveraging our extensive experience and industry-leading practices, we strive to deliver services and skilled professionals that fully integrate as key team members and enable our clients to focus on their core competencies

Our Values

People

We recognize the value of the individuals that we get to work with inside BIS and those we interact with as clients. Building strong relationships and understanding the unique perspectives of every person we do business with are the cornerstones to our operational excellence. Valuing people also involves prioritizing employee well-being and fostering a positive work culture that promotes collaboration and mutual respect. We believe this ultimately trickles over to our BIS partners as excellent customer support, expertly tailored solutions, and enhanced satisfaction.

Integrity

We know that integrity is vital in the healthcare industry, but ethical practices should be observed and expected with any business activity. We are dedicated to upholding the highest standards of honesty, transparency, and ethical conduct. This involves maintaining confidentiality, ensuring data security, and complying with all relevant laws and regulations. By operating with integrity, it is our goal to foster long-term relationships with our clients and position ourselves as a reputable and trustworthy partner.

Excellence
We play to win, and this pursuit of excellence represents our commitment to delivering services of the highest quality and exceeding client expectations. This also means that we consistently strive for improvement, embrace innovation, and get ahead of industry trends and best practices. By focusing on excellence, we become a better partner for our clients, their businesses, and overall success.
Learning
Our experience in the healthcare industry has taught us that new technologies, regulations, and advancements emerge regularly. As we expand our portfolio across many diverse industries, we value opportunities for education and professional development. This involves fostering a culture of learning within BIS, supporting existing employees as they acquire new skills, and hiring skilled talent to adapt to changing needs.
Community
Focusing on social corporate responsibility means that we first establish that all BIS employees know how important their individual contributions are to our operations. As an internal community, we aim to create a culture that is supportive and collaborative. Beyond our doors, we support our local communities by engaging in charitable initiatives, volunteering our time, and aligning with causes that serve the well-being of the people around us.

Our Team

Meet the talented professionals driving our commitment to
excellence and exceptional client service.
  • TAMPA, FLORIDA, UNITED STATES

Phil Burk

Chief Operating Officer

Tracie Gari

Chief Administrator Officer

Ana A. Riddell

Chief Financial Officer

Danielle Stramiello

VP, Information Technology

Yoany Gonzalez

Director, Revenue Cycle

Kate McGarry

Director, Revenue Cycle

Jenny Gonzalez

Sr. Director -HR & Risk/Legal Liaison

Mimi Alvarez

Spine & High Acuity Revenue Cycle Manager

Steve King

RCM Account Manager

  • BARRANQUILLA, COLOMBIA

Mayra Fox

General Manager BIS Colombia

Maria José Roca Almedia

Senior Account Manager

María Claudia Buendía M

Human Resources Manager

Stiven Ariza

Account Manager

Lori Burbridge

Account Manager

Santiago Casas

Account Manager

  • CHENNAI, INDIA

Giritharan Rengarajan

Director – BIS India Country Head

Umashankar Velayutham

Designation General Manager - Operations

Praveenkumar Gokul

Senior Manager – Payment Posting, Credit Balance & Indexing

Dinesh Kumar

Manager - Operations

Pradeep Logabiraman

Manager- Quality, Data Analytics & Process Excellence

Imran Khan

Manager- HRBP & TA

Wahid Ahmed Munavary

Senior Manager – IT

Niranjan Krishnasundaram

Manager - Non-Technical L&D and Trichy Site Operations

Rajasekar Vijayarangan

Manager- Technical L&D, Branding & SEO

Venkataraman Munusamy

AGM– Governance, Risk & Compliance

Liza Jacob

AGM– Finance & Payroll

Call Center-Bilingual Agent

Job Description
If you are bilingual with a minimum B2 English level, who want to work in a company that offers growth opportunities, a wonderful work environment then, we are looking for you! We need you to have great attitude and empathy to receive and make calls to our clients who are in the health sector.

We offer a base salary of COP 2,550,000 per month

-Two days off (Saturday and Sunday)
-We work with the American calendar,
-8 hours daily

If you are interested, apply and spread the word to your friends and benefit from our referral plan.

View & Apply

This will close in 2000 seconds

Yoany Gonzalez

Director, Revenue Cycle

Yoany is a passionate, forward-thinking, and intuitive Revenue Cycle professional with over 15 years experience. She is a mentor to her team with a proven track record of achievement. She is relentless and driven with ensuring the organization and team are set up for success. Her guiding principle is a quote by Robert Ingersoll “We rise by lifting others”. She is a Tampa native and currently pursuing a degree in Biological Health Sciences and Healthcare Administration from the University of South Florida.

Linkedin

Danielle Stramiello

VP, Information Technology

Danielle is an MBA graduate from the University of Tampa and has spent the past 15 years developing, managing, and deploying various software platforms across a wide variety of industries both domestically and internationally. She comes to us with a focus on project management, process improvement, workflow automation, quality assurance testing, technical writing, end-user training, and software architecture design. Danielle is from a small city in the Midwest. She loves classic cars, DIY projects, the outdoors, and traveling with her wife and daughter.

Linkedin

Ana A. Riddell

Chief Financial Officer

Ana earned Bachelor of Arts in Accounting, from the University of South Florida and went on to obtain CPA licensure from the State of Delaware and is a Florida licensed real estate broker. Ana belonged to Beta Alpha Psi international accounting honor society. Ana is passionate about the healthcare industry providing quality health services and wellness to the community and financial management to help clients achieve optimal revenue growth. She has over 20 years of experience in the healthcare industry, including hospitals and health systems, physician practices, and behavioral health.

Linkedin

Phil Burk

Chief Operating Officer

Phil served in the US Navy before studying Business Administration and a Master Six Sigma from Villanova University. He has spent almost 20 years developing medical call centers internationally. He has a data driven approach to process development with an emphasis on continuous improvement. He is from Florida and now resides with our BIS Team in Colombia, South America. He is an avid outdoorsman who has kayaked through the Florida Everglades, rafted the Grand Canyon camping along the riverbanks, and ventured through the Brazilian Amazon.

Linkedin

Tracie Gari

Chief Administrator Officer

Tracie earned a MS in Nursing from USF and obtained her certification as an Adult Nurse Practitioner. She earned her MBA from the University of Phoenix and completed a master’s course in Private Equity at the London Business School. She is a Certified Healthcare Risk Manager in the state of Florida as well as a certified professional coder (CPC)

Linkedin