Business Integrity Services

+1 800-592-6079

contactus@thebisteam.com

Business Integrity Services Takes Center Stage at NANS Conference 2025, Revolutionizing Revenue Cycle Management
In a landmark event for the healthcare industry, Business Integrity Services (BIS) made a significant impact at the NANS Conference 2025, where top revenue cycle companies and leading healthcare revenue cycle management companies gathered to discuss innovation, technology, and best practices in the evolving landscape of healthcare operations.
Business Integrity Services Takes Center Stage at NANS Conference 2025, Revolutionizing Revenue Cycle Management
In a landmark event for the healthcare industry, Business Integrity Services (BIS) made a significant impact at the NANS Conference 2025, where top revenue cycle companies and leading healthcare revenue cycle management companies gathered to discuss innovation, technology, and best practices in the evolving landscape of healthcare operations.

The NANS Conference 2025 - Introduction

The NANS Conference 2025, held in a vibrant atmosphere that brought together experts, innovators, and leaders from across the healthcare ecosystem, proved to be an invaluable platform for networking, collaboration, and knowledge exchange. This year’s conference shone a spotlight on the critical role of effective revenue cycle management in driving operational excellence and financial sustainability in healthcare organizations. Among the many distinguished participants was Business Integrity Services (BIS), a company that has continually pushed the boundaries of what revenue cycle management can achieve.

BIS’s participation at the NANS Conference not only highlighted its commitment to excellence but also underscored its role as a trailblazer among revenue cycle companies. With an impressive portfolio in healthcare revenue cycle management, BIS showcased cutting-edge strategies and innovative solutions that are transforming the way healthcare providers manage patient billing, claims processing, and overall financial operations.

Setting the Stage: The NANS Conference 2025

The NANS Conference 2025 was an event marked by forward-thinking discussions and interactive sessions aimed at addressing the pressing challenges and opportunities within the healthcare sector. Attended by senior executives, technology experts, and industry innovators, the conference focused on topics ranging from digital transformation and data security to patient experience and operational efficiency.

One of the key themes of the conference was the evolving landscape of revenue cycle management. As healthcare organizations increasingly rely on advanced technologies to streamline their billing processes and optimize revenue streams, there has been a noticeable shift toward the adoption of integrated, data-driven solutions. The conference served as a melting pot for ideas, where the brightest minds in healthcare revenue cycle management exchanged insights, debated trends, and explored new avenues for growth.

BIS, as one of the leading healthcare revenue cycle management companies, played a pivotal role in these discussions. The company’s presence was felt throughout the event—from keynote presentations to panel discussions—underscoring its commitment to innovation and excellence in the industry.

BIS’s Participation and Key Presentations

During the conference, BIS delivered a series of compelling presentations that captured the attention of industry leaders and stakeholders. One of the highlights was the session titled “Transforming Revenue Cycle Management through Digital Innovation,” in which BIS experts detailed how modern technologies are reshaping the operational landscape of healthcare providers.

Transformative Initiatives

BIS’s presentation covered several transformative initiatives that have redefined the revenue cycle process for healthcare organizations. The company emphasized the importance of adopting a holistic approach that integrates advanced analytics, automation, and real-time data access. Some of the key initiatives included:

  • Digital Integration: BIS has been at the forefront of digital transformation, converting traditional revenue cycle processes into seamless, technology-driven workflows. By integrating electronic health records (EHRs) with billing systems, BIS has enabled real-time access to patient data, leading to quicker decision-making and improved cash flow.
  • Process Automation: To combat the inefficiencies associated with manual data entry and billing errors, BIS implemented advanced automation tools. These solutions reduce the likelihood of human error, streamline claim processing, and accelerate reimbursement cycles, ultimately contributing to the financial health of healthcare organizations.
  • Enhanced Data Analytics: Leveraging data analytics has allowed BIS to offer insights that drive operational improvements. Through the use of predictive analytics, the company is able to forecast trends, identify bottlenecks in the revenue cycle, and implement targeted interventions that enhance overall performance.
  • Improved Patient Experience: Recognizing that patient satisfaction is intricately linked to effective revenue cycle management, BIS has introduced patient-centric approaches. These include transparent billing practices and user-friendly patient portals, which not only facilitate smoother payment processes but also build trust and loyalty among patients.

Panel Discussion: Future Trends in Revenue Cycle Management

BIS representatives also participated in a high-profile panel discussion titled “Future Trends in Revenue Cycle Management: Innovations and Challenges.” This session brought together leaders from various revenue cycle companies to discuss the future of healthcare revenue cycle management. Topics ranged from the implications of artificial intelligence in billing processes to the need for robust cybersecurity measures in the era of digital healthcare.

During the panel, BIS’s experts articulated a clear vision for the future of revenue cycle management—one where technology and innovation drive significant improvements in efficiency and patient care. Their insights resonated with the audience, reaffirming BIS’s position as a thought leader in the space. The discussions also highlighted the importance of collaboration among healthcare providers, technology vendors, and regulatory bodies to create a more resilient and efficient revenue cycle ecosystem.

Innovations in Healthcare Revenue Cycle Management

BIS’s participation at NANS Conference 2025 was marked by a series of innovations that have set new benchmarks in healthcare revenue cycle management. As a leading player among healthcare revenue cycle management companies, BIS has consistently demonstrated its ability to adapt to changing industry dynamics and to implement solutions that deliver tangible results.

 

1. Embracing Digital Transformation 

One of the most notable innovations presented by BIS was its comprehensive digital transformation strategy. Recognizing that healthcare providers are often burdened by outdated systems and fragmented processes, BIS has championed the shift toward integrated digital solutions. By consolidating disparate systems into a unified platform, BIS has made it possible for healthcare providers to access real-time data, improve claim accuracy, and expedite payment cycles.

This digital integration has had a profound impact on operational efficiency. For instance, the real-time access to patient records enabled by BIS’s digital solutions has reduced the turnaround time for claim submissions and rejections. Moreover, by automating repetitive tasks, BIS has freed up valuable resources, allowing staff to focus on more strategic activities that drive revenue and improve patient care.

2. Advancements in Automation and Analytics 

Automation is at the heart of BIS’s strategy for optimizing revenue cycle management. The company’s investment in automation technologies has led to a significant reduction in manual errors and administrative burdens. Advanced automation tools have streamlined the entire revenue cycle—from patient registration and data entry to billing and collections.

In addition to automation, BIS has harnessed the power of advanced analytics to enhance decision-making processes. By analyzing historical data and using predictive models, BIS is able to identify patterns and predict future trends in the revenue cycle. This proactive approach allows healthcare providers to mitigate risks, adjust strategies, and capitalize on opportunities before they become problematic.

3. Enhancing Security and Compliance

In today’s digital age, security is paramount, especially when dealing with sensitive patient information. BIS has implemented stringent security measures to ensure that its digital platforms comply with industry standards such as HIPAA. These measures include robust encryption protocols, multi-factor authentication, and regular security audits.

The company’s commitment to data security not only protects patient information but also builds confidence among healthcare providers who rely on its services.

4. Improving Patient Engagement

A seamless revenue cycle is not just about financial performance; it also plays a crucial role in enhancing patient engagement. BIS’s approach to revenue cycle management emphasizes transparent billing practices and user-friendly patient portals. By simplifying the payment process and providing clear explanations of charges, BIS helps healthcare providers foster better relationships with their patients. This focus on patient engagement has resulted in improved satisfaction scores and a stronger reputation for healthcare revenue cycle management companies that partner with BIS.

Expanding Service Offerings: Patient Experience & Business Growth

Beyond its core revenue cycle innovations, BIS has further differentiated itself by expanding its service portfolio to directly enhance patient interactions and drive business growth:

 

1. Patient Experience, Scheduling & Administrative Support

BIS has invested in a fully dedicated call center and patient care team model designed to operate as an extension of a healthcare provider’s office. This team handles inbound calls from patients, providers, and vendors—managing everything from appointment scheduling and query resolution to medication refill coordination and administrative support. By ensuring that patients receive timely, personalized service, BIS helps streamline scheduling processes, reduce administrative bottlenecks, and ultimately boost patient satisfaction.

 

2. Business Development & Patient Acquisition

Recognizing that sustained financial success depends on attracting and retaining patients, BIS has also positioned itself as a strategic partner in business development. Acting as an internal outreach team, BIS leverages digital marketing strategies and proactive engagement to build robust referral networks and drive patient acquisition. This dual focus on operational excellence and market growth empowers healthcare providers to expand their patient base while maintaining efficient revenue cycle operations.

For more details on these innovative service offerings, please visit Patient Experience Solutions.

Challenges and Future Trends in Revenue Cycle Management

While the success of BIS at the NANS Conference 2025 was widely celebrated, the discussions also highlighted ongoing challenges and future trends in revenue cycle management. The dynamic nature of the healthcare industry means that organizations must continually adapt to new technologies, regulatory changes, and shifting market demands.

 

1. Navigating Regulatory Changes

One of the persistent challenges for healthcare revenue cycle management companies is keeping up with regulatory changes. With healthcare laws evolving frequently, maintaining compliance is a continuous effort. BIS has demonstrated that by investing in robust compliance systems and staying abreast of regulatory updates, revenue cycle companies can not only avoid penalties but also improve operational efficiency.

2. The Growing Role of Artificial Intelligence

Another trend that emerged from the conference was the increasing role of artificial intelligence (AI) in revenue cycle management. AI-powered tools are being deployed to automate complex processes, predict claim denials, and optimize billing cycles. BIS is at the forefront of integrating AI into its solutions, which has the potential to revolutionize the way healthcare providers manage their revenue cycles.

3. The Importance of Interoperability

Interoperability between different healthcare systems remains a key area of focus. As healthcare organizations strive to create seamless data exchanges between EHRs, billing systems, and other platforms, the need for integrated solutions becomes even more critical. BIS’s approach to centralizing data and ensuring smooth interoperability is a model for other healthcare revenue cycle management companies.

4. Enhancing Patient-Centric Solutions

With patient experience becoming a critical differentiator in healthcare, revenue cycle management is evolving to include patient-centric solutions. This involves not only making billing processes more transparent and accessible but also using data analytics to predict and address patient needs. BIS is investing in solutions that enhance patient engagement, thereby contributing to overall improved patient outcomes.

BIS’s Vision for the Future

BIS’s participation at the NANS Conference 2025 was not only a celebration of current achievements but also a glimpse into the future of revenue cycle management. The company’s vision revolves around continued innovation, digital transformation, and a relentless focus on enhancing patient care. Key elements of BIS’s future roadmap include:

 

  • Expanding Digital Capabilities: BIS plans to further enhance its digital platforms to offer even more seamless integration of healthcare data, ensuring that providers can access real-time insights for better decision-making.
  • Investing in AI and Machine Learning: Recognizing the transformative potential of AI, BIS is exploring new ways to integrate AI into its revenue cycle management solutions, which could lead to even greater efficiencies and predictive capabilities.
  • Strengthening Data Security: With cyber threats constantly evolving, BIS remains committed to bolstering its security measures, ensuring that patient data is always protected.
  • Fostering Collaboration: BIS believes that collaboration is key to overcoming industry challenges. By partnering with other healthcare revenue cycle management companies and technology providers, BIS aims to drive broader industry improvements.
  • Patient-Centric Innovations: Future initiatives will focus on creating more intuitive, patient-friendly solutions that simplify billing and enhance overall healthcare experiences.

Conclusion

The NANS Conference 2025 proved to be an influential platform where leading minds from revenue cycle companies and healthcare revenue cycle management companies converged to share insights, debate challenges, and forge new paths in the industry. Business Integrity Services, with its pioneering initiatives and unwavering commitment to innovation, stood out as a beacon of excellence. Through its digital transformation, robust automation, and patient-centric strategies, BIS is redefining what is possible in revenue cycle management.

As the healthcare industry continues to evolve, the role of efficient and effective revenue cycle management will only become more critical. BIS’s participation at the NANS Conference 2025 has set the stage for a future where technology and innovation drive better financial outcomes, improved patient care, and a more resilient healthcare system.

For stakeholders, healthcare providers, and revenue cycle companies, BIS’s success story is not just a celebration of awards and recognition—it is a call to action. It is an invitation to embrace change, invest in technology, and prioritize patient care above all else. In a rapidly changing world, those who innovate will lead the way, and Business Integrity Services is well on its way to leading the revolution in healthcare revenue cycle management.

Stay tuned for more updates and insights from BIS as we continue to pioneer solutions that transform healthcare operations and set new standards in revenue cycle management. For more information on BIS’s initiatives and to explore our innovative solutions, please visit our website or contact us directly.

Call Center-Bilingual Agent


Job Description
If you are bilingual with a minimum B2 English level, who want to work in a company that offers growth opportunities, a wonderful work environment then, we are looking for you! We need you to have great attitude and empathy to receive and make calls to our clients who are in the health sector.

We offer a base salary of COP 2,550,000 per month

-Two days off (Saturday and Sunday)
-We work with the American calendar,
-8 hours daily

If you are interested, apply and spread the word to your friends and benefit from our referral plan.

This will close in 2000 seconds

Bi-Lingual Patient Service agent


Mission of the position:

Assist as many patients as possible in completing their recommended procedures, ensure the proper authorization process, and provide information with the utmost care.

Responsibilities:

• Continuous monitoring of authorization status for processing orders
• Telephone contact with patients to address their service requests
• Responding to emails regarding the status or follow‑up of administrative procedures
• Scheduling, rescheduling, or cancelling procedures and related follow‑up appointments
• Handling incoming patient calls as needed
• Providing patients with information and assistance regarding the financial responsibilities of procedures
• Building trust with patients through empathetic communication
• Being proactive to anticipate and avoid potential future concerns
• Looking for opportunities to go above and beyond
• Performing any additional support duties requested by the immediate supervisor, as operational needs require
• Complying with instructions from supervisors regarding job‑related responsibilities

This will close in 2000 seconds

IT Support Agent


Job Description
Are you a tech-savvy bilingual professional with strong problem-solving skills and a minimum B2 English level? We’re looking for you! As an IT Support Agent, you’ll assist clients remotely, troubleshoot system issues, and ensure timely technical resolutions. A great attitude, adaptability, and effective communication are key to this role.

We offer a base salary of COP 2,550,000 per month

  • Two days off (Saturday and Sunday)

  • We work with the American calendar

  • 8 hours daily

If you are interested, apply and spread the word to your friends and benefit from our referral plan.

This will close in 2000 seconds

Business Analytics Agents


Job Description
Do you have an analytical mindset and a minimum B2 English level? We are hiring Business Analytics Agents to support data-driven decision-making across healthcare operations. You’ll gather, analyze, and interpret business data to provide actionable insights. Attention to detail and critical thinking are essential.

We offer a base salary of COP 2,550,000 per month

  • Two days off (Saturday and Sunday)

  • We work with the American calendar

  • 8 hours daily

If you are interested, apply and spread the word to your friends and benefit from our referral plan.

This will close in 2000 seconds

Quality Assurance Agent


Job Description
If you have an eye for detail and a minimum B2 English level, join us as a Quality Assurance Agent! You’ll review call interactions, monitor service quality, and ensure compliance with company standards. We’re seeking professionals who are passionate about continuous improvement and customer satisfaction.

We offer a base salary of COP 2,550,000 per month

  • Two days off (Saturday and Sunday)

  • We work with the American calendar

  • 8 hours daily

If you are interested, apply and spread the word to your friends and benefit from our referral plan.

This will close in 2000 seconds

AM - RCM Data Analyst


Job Opening: Assistant Manager – RCM Data Analyst (WFO – Night Shift)

📍 Location: Chennai, India
🕒 Experience: 5+ Years | 🌓 Shift: Night | 💼 Work Mode: Work from Office (WFO)

Are you an experienced data analyst with a strong background in healthcare RCM and a passion for transforming data into actionable insights? Join our team and help drive business intelligence in the healthcare sector.

This will close in 2000 seconds

Business Intelligence - Associate Sr Associate


Experience – 1 to 2+ Years (Night Shift)

SKILLS REQUIRED

• Develop, maintain, and debug SSIS packages and SQL ETL solutions for data extraction,
transformation, and loading.
• Design SQL stored procedures, functions, views, and database objects to support ETL processes. Analyze complex data sets to derive business insights and support strategic initiatives.
• Conduct testing, prepare ETL deployments, and ensure data accuracy and efficiency.

This will close in 2000 seconds

Business Intelligence - TL


Experience: 5+ Years
Skills Required:

  • Analyze data models and create Power BI reports to support US Healthcare RCM decisions.

  • Expert in Advanced Excel, Power Query, SQL, and data comparison for business analysis.

  • Communicate effectively with stakeholders for requirements gathering, verification, and delivery.

  • Lead sprints, ensure timely report delivery, and document SOPs and processes.

  • Provide insights on denials, NCR, GCR, and DSO with strong leadership and process improvement skills.

This will close in 2000 seconds

Insurance AR Callers


Job Title: Insurance AR Caller

Location: Trichy

Work Mode: Work from Office (WFO)

Shift: Night Shift Experience

Experience: 0.6 to 2+ Years

Roles and Responsibilities:

· Perform end-to-end follow-up on insurance claims with US healthcare payers.

· Handle denied, underpaid, and pending claims by analyzing the root cause and taking corrective actions.

· Work on various insurance aging reports and maintain call logs with accurate documentation.

· Contact insurance companies to get claim status and initiate necessary actions (appeals, corrections, resubmissions).

· Understand and interpret Explanation of Benefits (EOBs) and denial codes.

· Collaborate with internal teams to resolve billing discrepancies and ensure timely claim resolution.

· Maintain productivity and quality standards as per SLA requirements.

· Stay updated on industry trends and payer-specific guidelines.


Key Skills Required:

· An ability to identify and address common denial reasons and resolve rejections efficiently.

· Good understanding of the healthcare revenue cycle, including eligibility, charge entry, billing, AR follow-up, and payment posting.

· Capable of analyzing account status, identifying resolution pathways, and working with minimal supervision.

· Strong verbal and written English communication to interact with insurance representatives and internal teams effectively.


Mandatory Skills:

· Minimum of 1 year of experience in US healthcare Insurance AR calling.

· Familiarity with payer policies, denial codes, and claim resolution workflows.

· Proficiency in working with RCM software and tools.

· Attention to detail and ability to work in a fast-paced environment.


Eligibility Criteria:

· Graduate in any discipline.

· Must be willing to work night shifts from the office in Trichy.

· Prior experience in AR Calling is preferred.

This will close in 2000 seconds

Quality Analyst – Authorization (QA – Auth) - Trichy


Experience – 4+ Years – Trichy Night Shift


SKILLS REQUIRED

• Conduct quality audits on prior authorization processes to ensure compliance with payer and organizational standards.
• Analyze audit findings to identify trends, inefficiencies, and areas for improvement.
• Use Excel to generate reports, track KPIs, and support proactive quality initiatives.
• Collaborate with teams to implement corrective actions and stay informed on evolving payer and regulatory requirements.

This will close in 2000 seconds

Specialist - RCM Data Analyst


Job Title: Specialist – RCM Data Analyst (WFO)

📍 Location: Chennai, Tamil Nadu
🕒 Experience: 3+ Years
🌙 Shift: Night Shift
💼 Work Mode: Work From Office


🔍 Role Summary

We are looking for an experienced RCM Data Analyst to join our dynamic team in Chennai. This role is perfect for individuals with a strong background in data analytics and healthcare revenue cycle management, who can provide actionable insights and improve operational outcomes.

This will close in 2000 seconds

QA – Assistant Manager / Manager


📍 Location: Chennai, Tamil Nadu
🕒 Experience: 5+ Years
🌙 Shift: Night Shift
💼 Work Mode: Work From Office

🔍 Role Summary
We are seeking a Quality Assurance professional with proven leadership experience to join our healthcare operations team. The ideal candidate will be responsible for ensuring high standards of process compliance, managing audit teams, and driving continuous quality improvement across revenue cycle functions.

This will close in 2000 seconds

Senior Specialist – Business Intelligence (BI)


Experience – 4+ Years – Chennai Night Shift


SKILLS REQUIRED
• Develop and maintain SSIS packages and SQL

procedures for efficient ETL processes.
Analyze large datasets to support business insights and strategic decisions.
• Design and manage database objects, security, and data integration workflows.
• Test, debug, and deploy ETL solutions across environments.
• Demonstrate strong analytical, problem-solving, and project management skills.

This will close in 2000 seconds

Senior UiPath Developer


Position: Senior UiPath Developer (On-site, Chennai)

Experience: 5+ years in end-to-end UiPath automation projects

  • Proficient in RE Framework and UiPath Computer Vision Activities
  • Must handle full lifecycle: requirement gathering to deployment
  • Able to create detailed documentation (PDD, SDD, etc.)
  • Strong in logical thinking and complex business rule implementation
  • No POC experience – must have real project exposure with Computer Vision
  • Collaborate with stakeholders to deliver scalable automation solutions
  • Excellent troubleshooting, optimization, and communication skills
  • Healthcare domain experience is a plus but not mandatory

This will close in 2000 seconds

Business Intelligence Analyst


Position: Business Intelligence Analyst (Full-Time, Chennai)

  • Develop and manage ETL processes using SSIS and SQL Server
  • Analyze complex data sets to drive business insights
  • Create and maintain stored procedures, views, and functions
  • Design and implement data warehouse solutions
  • Work with SSRS, SSAS, and data visualization tools like Power BI/Tableau
  • Experience with cloud ETL tools (Azure Data Factory/AWS Glue) is a plus
  • Strong analytical, problem-solving, and communication skills required
  • Familiarity with Agile/Scrum methodologies preferred
  • Qualification: Bachelor’s in IT/Computer Science

This will close in 2000 seconds

Team Lead – Credit Balance - Trichy


🔹 Position: Team Lead – Credit Balance (WFO)
📍 Location: Trichy
🕒 Shift: Night Shift
🧑‍💼 Experience: 3 to 5+ Years

Skills Required:

  • Manage and resolve credit balance discrepancies across customer accounts with accuracy.

  • Collaborate with cross-functional teams to ensure timely issue resolution and process adherence.

  • Maintain records, generate reports, and analyze trends related to credit balances.

  • Support process improvements and assist in mentoring junior team members.

  • Prefer experience in US healthcare RCM, financial compliance, and credit balance systems.

This will close in 2000 seconds

Quality Analyst – Insurance AR - Trichy


Position: Quality Analyst – Insurance AR
Location: Trichy
Experience: 2 to 4+ Years

Skills Required:

  • Review and audit AR process transactions for accuracy, adherence, and compliance.
  • Evaluate performance of AR callers handling insurance claims and denials.
  • Identify quality issues, provide actionable feedback, and support training needs.
  • Maintain audit reports and communicate error trends to the operations team.
  • Collaborate with the QA team to refine quality frameworks and benchmarks.
  • Ensure timely reporting of quality metrics to internal stakeholders.
  • Work closely with team leads to drive continuous performance improvement.
  • Strong understanding of US Healthcare RCM and Insurance AR processes.
  • Experience with QA tools, audit templates, and performance scorecards.
  • Excellent analytical, documentation, and communication skills.

This will close in 2000 seconds

Specialist / Senior Specialist SCM - Strategic Sourcing


Position: Strategic Sourcing Manager – Healthcare (WFO)
Location: Chennai
Shift: Night Shift
Experience: 5 to 7+ Years

Skills Required:

  • Develop and execute strategic sourcing strategies for surgical and operating room categories.
  • Lead RFP processes, vendor negotiations, and contract finalization.
  • Collaborate with internal teams to understand needs and align sourcing initiatives.
  • Build and maintain strong relationships with suppliers for improved service delivery.
  • Draft contracts with clear business requirements, KPIs, and risk mitigation measures.
  • Monitor supplier performance and resolve contract-related issues effectively.
  • Maintain knowledge of industry trends and category-specific developments.
  • Drive sourcing efficiency and cost optimization across projects.
  • Prefer experience in healthcare sourcing and contract negotiations.
  • Strong project management and stakeholder communication skills.

This will close in 2000 seconds

Senior Associate / Specialist - Power App Developer


Position: Power App Developer – Revenue Cycle Management
Location: Chennai
Experience: 2 to 4 Years

Skills Required:

  • Design and develop canvas and model-driven Power Apps tailored to RCM workflows.
  • Automate processes using Power Automate, Dataverse, and Microsoft 365 tools.
  • Support client onboarding, including configuration and data migration activities.
  • Act as a Business Analyst to gather, interpret, and implement client requirements.
  • Collaborate with cross-functional teams to ensure scalable and maintainable solutions.
  • Maintain and enhance existing Power Apps and workflows with a focus on performance.
  • Ensure data integrity, security, and compliance with healthcare standards.
  • Prefer experience in US Healthcare RCM or SaaS implementation projects.
  • Familiarity with JIRA, Azure Groups, and security roles in Dynamics 365 is a plus.
  • Strong English communication skills (written and verbal) are essential.

This will close in 2000 seconds

Specialist / Senior Specialist – Automation – Chennai


Position: Specialist / Senior Specialist – Automation
Location: Chennai
Experience: 2 to 4 Years

Skills Required:

  • Lead end-to-end automation projects — from requirement gathering to deployment — with minimal supervision.
  • Design, develop, and maintain automation workflows using RPA tools (preferably UiPath) and industry best practices.
  • Apply UiPath RE Framework for scalable and reusable automation solutions.
  • Utilize Computer Vision activities for advanced automation scenarios.
  • Create and maintain PDD, SDD, and related project documentation.
  • Collaborate with stakeholders to translate business needs into efficient automation solutions.
  • Troubleshoot, optimize, and maintain existing automations for performance and reliability.
  • Ensure automation solutions meet governance, compliance, and security standards.
  • Stay updated on the latest RPA trends, tools, and emerging technologies.
  • Manage multiple automation initiatives, ensuring timely delivery and high-quality outcomes.

This will close in 2000 seconds

Insurance AR Analyst


Position: Quality Analyst – Insurance AR
Location: Trichy (Day Shift)
Experience: 0.6 to 2+ Years

Skills Required:

  • Perform end-to-end follow-up on insurance claims with US healthcare payers to ensure timely resolution.
  • Review and analyze denied, underpaid, and pending claims to identify root causes and take corrective actions.
  • Contact insurance companies to obtain claim status and initiate actions such as appeals, corrections, and resubmissions.
  • Interpret and work with Explanation of Benefits (EOBs) and denial codes for accurate claim handling.
  • Prepare and manage insurance aging reports, maintaining detailed and accurate call logs.
  • Collaborate with internal teams to resolve billing discrepancies and ensure claims are processed within SLA timelines.
  • Stay updated with payer-specific guidelines, industry changes, and compliance requirements.
  • Maintain productivity, quality standards, and accuracy while meeting performance targets.
  • Utilize RCM software and tools effectively for claim tracking, documentation, and resolution.
  • Demonstrate strong verbal and written communication skills for effective interaction with payers and internal stakeholders.

This will close in 2000 seconds

Trainee - Authorization


Job Title: Trainee – Authorization

Location: Trichy

Work Mode: Work from Office (WFO)

Shift Timing: Day Shift (08.00 AM – 05.30 PM IST)


Role and Responsibilities:

· Communicate effectively (verbal & written) to interact with team members and external partners.

· Assist in initiating and following up on authorization requests to ensure timely approvals.

· Learn and work within RCM processes, ensuring accurate data entry and resolution of authorization issues.

· Maintain accurate documentation and provide regular updates on the status of requests.

· Work collaboratively with the team to meet deadlines and deliver quality results.

· Display a keen eye for detail and accuracy in every task.

· Willingness to work in flexi shifts as required.


Skills Required:

· Strong communication skills, both verbal and written.

· Ability to learn quickly and adapt to new concepts.

· Detail-oriented and capable of handling tasks with precision.

· Ability to work well in a team environment.


Eligibility Criteria:

· Freshers are welcome to apply.

· A basic understanding of RCM processes is a plus but not required.

· Excellent verbal and written communication skills.


Educational Qualification:

· Graduation in any discipline

This will close in 2000 seconds

Associate / Senior Associate - AI Developer


Job Title: Executive – AI Developer (Voice AI – 1 Year Experience)
Location: Chennai, India
Experience: 1+ Years
Employment Type: Full-Time (Work From Office)

Skills Required:

  • Develop and implement AI voice agents for automated inbound and outbound voice calls
    using BlandAI.
  • Customize AI models for specific business use cases, especially customer service and lead
    engagement.
  •  Train and fine-tune language models for improved voice response accuracy with high level of
    US based communication.
  •  Collaborate with cross-functional teams in the business units to define voice interaction
    flows.
  •  Integrate voice AI with CRM and other communication platforms.
  •  Monitor, evaluate and optimize model performance regularly.
  •  Troubleshoot and resolve any technical issues related to AI voice operations.

This will close in 2000 seconds

Team lead - Automation


Job Title: Senior UiPath Developer
Location: Chennai, India
Experience: 7+ Years
Employment Type: Full-Time (Work From Office)

Job Summary:
We are looking for an experienced UiPath Developer to lead end-to-end automation projects. The role involves designing, developing, and deploying automation solutions using UiPath RE Framework, Orchestrator, and Computer Vision, while managing a small team and ensuring delivery excellence.

Key Responsibilities:

  • Lead and execute complete automation lifecycle — design, development, testing, and deployment.

  • Develop reusable workflows using UiPath best practices.

  • Implement and optimize UiPath Computer Vision automations.

  • Collaborate with business teams to translate requirements into automation solutions.

  • Perform manual/automated testing and manage bots via Orchestrator.

  • Document processes (PDDs, SDDs) and mentor junior developers.

Skills Required:

  • 7+ years in UiPath automation with strong RE Framework experience.

  • Hands-on with Orchestrator and Computer Vision (live project experience).

  • Strong analytical, problem-solving, and communication skills.

  • Minimum 1 year of team management experience.

This will close in 2000 seconds

Associate / Senior Associate - Branding - Graphic Designer | Content Writer


Location: Trichy

Work Mode: WFO

Shift: Day/Mid Shift

Experience: 1-2+ Years

Skills Required:

  • Assist in creating and executing brand communication and creative strategies.
  • Create and manage written content for social media, campaigns, and other digital platforms.
  • Support graphic design needs (e.g., banners, templates, social media creatives).
  • Manage social media accounts and plan platform-specific content calendars.
  • Conduct market research and competitor analysis to align brand positioning.
  • Collaborate with marketing, design, and content teams to maintain brand consistency.

 

Eligibility Criteria:

  • Strong communication, storytelling, and presentation skills.
  • Proficient in graphic design tools (e.g., Canva, Photoshop, Illustrator).
  • Excellent content writing skills with attention to tone and messaging.
  • Knowledge of social media management and audience engagement strategies.
  • Basic knowledge of video editing or motion graphics (e.g., Premiere Pro, After Effects, CapCut).
  • Familiarity with digital marketing fundamentals (e.g., SEO, paid campaigns, analytics).
  • Adaptable, creative, and willing to travel temporarily for work assignment

This will close in 2000 seconds

PAT Nurse


Location: Colombia
Work Mode: Work from Office
Shift: Day Shift

Position: PAT Nurse

Key Responsibilities:

  • Certified Nurse

  • Make calls to patients scheduled for surgical procedures

  • Complete the PAT Form

  • Ensure accuracy and confidentiality in patient data

  • Communicate effectively with patients and medical staff

Requirements:

  • English Level: B2+

  • Strong communication and documentation skills

  • Attention to detail

  • Relevant nursing certification

Base Salary: $2,850,000 COP

📧 Send your CV to: carolina.a@thebisteam.com

This will close in 2000 seconds

Associate / Senior Associate – Human Resources Talent Engagement


Location: Trichy

Work Mode: Work From Office (WFO)

Shift: Night Shift

Job Summary:

We are seeking a passionate and detail-oriented Human Resource Talent Engagement Specialist to join

our HR team. The ideal candidate will support a wide range of HR functions including employee

engagement, relations, performance management, and policy implementation. This role offers an

exciting opportunity to contribute to a growing organization’s people strategy while ensuring a positive

and engaging work culture.

Key Responsibilities:

  • Support HR Business Partners in implementing HR initiatives that align with organizational

goals and business objectives.

  • Assist in talent acquisition, onboarding, and workforce planning to ensure an efficient and

engaging employee experience.

  • Drive and coordinate employee engagement, employee relations, and performance

management activities to enhance workplace morale and productivity.

  • Handle employee queries, support conflict resolution, and assist in grievance management

with professionalism and empathy.

  • Ensure HR policy implementation and compliance with company guidelines and applicable

labour laws.

  • Collaborate with department heads to identify and address training and development needs.
  • Maintain accurate HR documentation, reports, and analytics to support data-driven decisions.
  • Support HR process improvements and contribute to employee retention strategies.
  • Demonstrate strong communication, interpersonal, and problem-solving skills in managing

employee interactions and HR initiatives.

  • Utilize HRMS tools and MS Office applications effectively for daily HR operations.
  • Work collaboratively in a dynamic, fast-paced environment with a proactive and solution[1]oriented mindset.
  • Exposure to the healthcare industry is preferred, though not mandatory.

 

Qualifications:

  • Bachelor’s or master’s degree in human resources,or a related field.
  • Prior experience in HR functions such as Talent Engagement, Employee Relations, or HR

Operations will be an added advantage.

  • Strong interest and commitment to building expertise in Employee Engagement, Performance

Management, and HR Operations

This will close in 2000 seconds

GM / Associate Director – Insurance AR (Hospital Billing)


Job Title: Associate Director – Insurance AR (Hospital Billing)

Department: Insurance AR

Location: Trichy

Reports To: VP – Operations

Job Summary:

The Associate Director – Insurance AR will be responsible for leading and managing the hospital billing Insurance and Patient AR operations across inpatient, outpatient, and emergency services. The role involves overseeing end-to-end revenue cycle activities, ensuring billing accuracy, compliance, process efficiency and timely collections to optimize financial performance. The position requires strong analytical, operational and leadership capabilities to drive process improvement and ensure adherence to quality and compliance standards.

Key Responsibilities:

  1. Billing Operations Management
    • Oversee and manage the end-to-end hospital billing process primarily focused on Insurance and Patient AR, including charge capture, claim submission, coding denial review and payment 
    • Ensure accuracy and timeliness of billing for inpatient, outpatient and ancillary services.
    • Monitor daily billing volumes, rejections and backlogsto maintain operational efficiency.
  1. Team Leadership & Performance Management
    • Lead a large team of billing executives, leads, and managers across different shifts or units.
    • Set clear performance goals, conduct periodic reviews, and drive accountability.
    • Provide training and mentoring to enhance team performance and domain knowledge.
  1. Compliance & Quality Control
    • Ensure adherence to payer policies, audit requirements, and hospital billing guidelines.
    • Conduct internal audits to minimize denials, rework and compliance risks.
    • Collaborate with coding, AR, and denial management teamsfor seamless processflow.
  1. Revenue Optimization & Reporting
    • Track key RCM metricssuch as DSO (Days Sales Outstanding), billing accuracy, and clean claim rate.
    • Analyze billing trends, root causes for rejections, and recommend process improvements.
    • Prepare and present periodic performance dashboards and MIS reports to senior
  1. Stakeholder Collaboration
    • Partner with medical, finance, IT, and insurance departmentsto resolve billing-related issues.
    • Liaise with clients, payers, and auditorsfor escalations, reconciliations, and clarifications.
    • Support implementation of new billing systems or process automation initiatives
  1. ProcessImprovement & Strategy
    • Identify areasfor automation and processstandardization to improve TAT and accuracy.
    • Supportstrategic planning forscaling billing operations and workforce optimization.
    • Contribute to policy formation, SOP documentation, and quality assurance frameworks.

Key Skills & Competencies:

  • Strong understanding of hospital billing insurance AR, charge capture and RCM workflows.
  • Expertise in CPT/ICD coding, DRG codes, payer policies and denial management.
  • Proficiency in hospital billing software (EPIC, Allscripts, NextGen, HST, Intergy, HIS, Meditech,
  • Cerner, Athena, or similar).
  • Analytical mindset with ability to interpret financial and operational data.
  • Excellent leadership, communication, and stakeholder management skills.
  • Ability to drive process excellence and lead large cross-functional teams.

Qualifications & Experience:

  • Bachelor’s or master’s degree, Healthcare Administration, or related field.
  • 10–15 years of experience in hospital billing or healthcare RCM, with at least 5 – 7 years’
  • experience in a managerial/leadership role.
  • Detailed work experience in hospital billing mandatory.
  • Strong knowledge of healthcare compliance standards and audit requirements

This will close in 2000 seconds

Insurance Authorization - QA


Job Title: Quality Analyst – Authorization
Location:
Trichy
Work Mode:
Work from Office (WFO)
Shift:
Night Shift
Experience Required:
4+ Years

Job Description:

Roles and Responsibilities:

  • Perform quality audits on prior authorization workflows, including verification, request initiation, and follow-up activities.
  • Ensure all authorization requests meet payer-specific and organizational quality standards.
  • Analyze audit results to identify recurring issues, inefficiencies, or process deviations.
  • Maintain comprehensive and accurate quality reports and provide data-backed insights to management.
  • Lead or participate in quality meetings with team members to discuss audit findings and improvement plans.
  • Utilize MS Excel to prepare reports, track KPIs, and perform trend analysis for proactive quality management.
  • Support the implementation of corrective actions and quality improvement projects based on audit outcomes.
  • Stay updated with payer requirements, prior authorization trends, and regulatory updates.

Mandatory Skills:

  • In-depth knowledge of the Authorization process within the healthcare RCM environment.
  • Experience in performing audits of authorization-related transactions and workflows.
  • Ability to conduct meetings and communicate findings effectively to internal teams.
  • Proficiency in report creation, tracking, and maintenance.
  • Intermediate to advanced skills in MS Excel for data management and visualization.
  • Strong ability to conduct trend analysis and derive actionable insights from data.

Eligibility Criteria:

  • 4+ years of experience in Authorization within the healthcare RCM industry.
  • Prior QA or auditing experience is highly desirable.
  • Strong communication skills and attention to detail.
  • An analytical mindset with a commitment to maintaining high-quality standards.

Educational Qualification:

  • Graduate in any discipline.

This will close in 2000 seconds

Senior Associate / Specialist - AI Developer


Job Title: Senior Associate – AI Developer (Voice AI & Agentic AI)
Location: Chennai, India
Experience: 3+ Years
Employment Type: Full-Time (Work from Office)

Job Summary:

We are seeking a proactive and technically skilled AI Developer with a strong foundation in Prompt Engineering, Python, and API integrations, along with exposure to Agentic AI systems. The ideal candidate will have at least 1 year of hands-on experience in voice-based AI solution development, and a passion for building intelligent, autonomous systems that enhance business communications through inbound and outbound voice automation. You will play a critical role in implementing real-world Agentic AI capabilities and integrating them with CRMs and communication platforms using tools like BlandAI or similar.

Key Responsibilities:

  • Design and develop AI-powered voice agents for automated inbound and outbound calls using BlandAI or equivalent tools.
  • Apply Agentic AI principles to enable autonomous decision-making and task execution in business workflows.
  • Engineer and fine-tune prompt for LLMs to drive accurate and context-aware voice responses.
  • Customize language models for domain-specific use cases (e.g., customer service, lead generation).
  • Collaborate with internal teams to define and implement voice interaction flows and workflows.
  • Build and maintain Python-based AI pipelines, integrating with third-party APIs and services.
  • Integrate AI solutions with CRMs (e.g., Microsoft Dynamics) and communication platforms.
  • Monitor model performance, handle fine-tuning, and ensure high voice recognition accuracy, especially for US-based users.
  • Use workflow automation tools like n8n (or similar) for efficient orchestration of business logic.
  • Diagnoses and troubleshoot issues related to AI agents, APIs, or voice platforms.

 

Required Skills & Qualifications:

  • Bachelor’s degree in computer science, Artificial Intelligence, Engineering, or a related field.
  • 2+ years of software development experience with a minimum of 1 year building AI/ML-based voice solutions.
  • Strong experience in Prompt Engineering, including crafting, testing, and optimizing prompts for LLMs.
  • Good understanding of Agentic AI concepts and implementation in task automation workflows.
  • Proficiency in Python and working with tools like VS Code.
  • Experience with API integrations, RESTful services, and working with third-party platforms.
  • Knowledge of NLP, ASR (Automatic Speech Recognition), and text-to-speech (TTS) systems.
  • Strong logical thinking and debugging skills, with attention to detail.
  • Good verbal and written communication skills.

 

Preferred Qualifications:

  • Experience with BlandAI, or similar voice automation platforms.
  • Familiarity with n8n or other low-code automation tools.
  • Experience integrating AI workflows with CRMs like Microsoft Dynamics.
  • Exposure to voice call analytics and performance tuning.
  • Prior work experience in domains such as healthcare or customer service is a plus.

This will close in 2000 seconds

Insurance AR – Team Lead


Job Title: Insurance AR – Team Lead

Location: Trichy
Work Mode: Work from Office (WFO)
Shift: Night Shift
Experience: 4-5+ Years

 

Roles & Responsibilities:

  • Lead and manage a team of Insurance AR executives, ensuring adherence to SLAs, productivity, and quality benchmarks.
  • Oversee end-to-end AR activities including claims follow-up, denial management, appeals, and resolution of complex AR issues.
  • Allocate work, monitor daily performance, and provide coaching and feedback to improve team efficiency.
  • Analyze AR aging, denial trends, payment patterns, and root causes to implement corrective action plans.
  • Conduct regular team huddles, performance reviews, and training sessions to enhance skill levels.
  • Ensure timely escalation and resolution of critical accounts, denials, or payer-specific issues.
  • Maintain accurate documentation and prepare periodic AR performance reports for management.
  • Collaborate with cross-functional teams (coding, billing, payment posting) to improve AR outcomes and reduce rejections.
  • Ensure compliance with payer policies, HIPAA guidelines, and organizational process standards.

 

Skills Required:

  • Strong expertise in following up on claims, managing complex denials, and handling appeals.
  • Prior experience in leading a team, task delegation, performance monitoring, and coaching.
  • Ability to analyze aging reports, identify trends, and drive process improvements.
  • Strong verbal and written communication skills for client interaction and team coordination.

 

Eligibility Criteria:

  • 4 Years of experience in US Healthcare RCM with specialization in Insurance AR.
  • Minimum 1–2 years of experience in mentoring or leading AR associates.
  • Proficient in MS Excel and familiar with RCM tools and billing platforms.
  • Strong interpersonal skills, problem-solving ability, and decision-making capability.

 

Educational Qualification:

  • Graduation in Any Discipline.

This will close in 2000 seconds

Associate/Senior Associate – Credentialing


Job Title: Associate/Senior Associate – Credentialing

Location: Trichy
Employment Type: Full-time
Shift: Night Shift

Job Description

We are seeking a detail-oriented Credentialing Specialist with strong experience in provider credentialing, onboarding, and primary source verification. The ideal candidate will be responsible for ensuring that all healthcare providers meet organizational, state, and federal standards while maintaining accurate and up-to-date credentialing records.

 

Roles and Responsibilities

  • Conduct comprehensive provider credentialing, including collecting, reviewing, and verifying education, training, licensure, certifications, and work history.
  • Perform thorough primary source verification (PSV) to validate provider qualifications and credentials.
  • Manage the complete provider onboarding process, ensuring timely submission of required documentation.
  • Ensure compliance with state, federal, and organizational regulations throughout the credentialing lifecycle.
  • Prepare, complete, and submit applications for provider enrollment with insurance networks, Medicare, Medicaid, and for hospital privileges.
  • Track application statuses, follow up on pending approvals, and communicate updates to stakeholders.
  • Maintain accurate and up-to-date provider profiles in credentialing databases and systems.
  • Monitor expiration dates for licenses and certifications, ensuring timely renewals.
  • Act as a liaison between providers, insurance networks, regulatory agencies, and internal departments.
  • Collaborate with physicians and healthcare staff regarding credentialing requirements and updates.
  • Identify and resolve discrepancies or delays in credentialing or enrollment processes.
  • Address provider inquiries and investigate complaints related to credentialing and enrollment.

 

Qualifications and Education Requirements

  • Minimum 1+ years of experience in provider credentialing.
  • Graduation in any discipline.

 

Preferred Skills

  • Strong exposure to provider credentialing, onboarding, and primary source verification.
  • Excellent attention to detail and strong organizational skills.
  • Experience with credentialing software and databases (e.g., CAQH, PECOS).
  • Familiarity with regulatory guidelines such as CMS, NCQA, and Joint Commission.
  • Ability to work independently, prioritize tasks, and meet deadlines.
  • Strong communication skills to collaborate effectively with clients and internal billing teams.

This will close in 2000 seconds

Associate - Payment Posting


Job Title: Associate – Payment Posting

Location: Trichy
Work Mode: WFO
Shift: Night Shift
Experience: 1+ Year in US Healthcare Payment Posting


Roles & Responsibilities:

  • Post insurance and patient payments (EOB/ERA/EFT) accurately into the billing system.
  • Perform EFT/ERA conversion, validation, and reconciliation.
  • Handle EFT/ERA conversion with payors by submitting the required enrollment forms to insurance companies.
  • Manage payor enrollment processes, including form submission and follow-up for activation.
  • Identify and resolve payment discrepancies, underpayments, and unapplied amounts.
  • Review payer adjustments, denial codes, and remittance details.
  • Maintain accurate payment records and support month-end closing.
  • Coordinate with AR, billing, and client teams to resolve posting issues.

 

Skills Required:

  • Strong knowledge of US RCM payment posting process.
  • Ability to interpret EOB/ERA and adjustment codes.
  • Good analytical skills and attention to detail.
  • Proficiency in MS Office and familiarity with RCM software.
  • Effective communication and time-management skills.

 

Eligibility:

  • Graduate in any discipline.
  • Minimum 1 years’ experience in Payment Posting.
  • Willing to work from the office in Night shift at Trichy.

This will close in 2000 seconds

Team Lead – AI Developer (Prompt Engineering & Agentic AI)


Job Title: Team Lead – AI Developer (Prompt Engineering & Agentic AI)Location: Chennai, India
Experience: 5–6 Years
Shift: Mid Shift (1pm -10pm)
Employment Type: Full-Time (Hybrid)

Job Summary:

We are seeking an experienced and technically strong AI Team Lead with deep expertise in Prompt Engineering, Agentic AI, Python, and API integrations. The ideal candidate will lead a team of AI developers in designing, building, and deploying intelligent AI-driven solutions, including autonomous agents and workflow-based systems. This role requires a hands-on leader who can architect scalable AI solutions while mentoring the team and driving delivery excellence.

Key Responsibilities:

  • Lead and mentor a team of AI developers, providing technical guidance and best practices.
  • Design and implement Agentic AI systems for autonomous decision-making and task execution.
  • Define and standardize advanced prompt engineering strategies for complex AI workflows.
  • Architect and oversee AI-driven solutions using LLMs, prompt chaining, and tool-based reasoning.
  • Develop and maintain Python-based AI pipelines using VS Code and modern development practices.
  • Lead and manage API integrations with third-party platforms, internal systems, and CRMs.
  • Oversee workflow orchestration using n8n or similar automation tools (optional).
  • Collaborate with product, business, and operations teams to translate requirements into AI solutions.
  • Conduct code reviews, design reviews, and ensure high-quality, scalable AI implementations.
  • Monitor AI system performance, troubleshoot issues, and optimize agent behavior.
  • Ensure adherence to security, scalability, and responsible AI standards.

Required Skills & Qualifications:

  • Bachelor’s degree in computer science, Artificial Intelligence, Engineering, or a related field.
  • 6–7 years of relevant experience in AI, ML, or software development.
  • Strong expertise in Prompt Engineering with experience leading teams.
  • Solid understanding and hands-on experience with Agentic AI concepts and implementations.
  • High proficiency in Python and development using VS Code.
  • Extensive experience with API integrations, RESTful services, and third-party platforms.
  • Strong logical thinking, system design, and debugging skills.
  • Excellent verbal and written communication skills with leadership capabilities.

Preferred Qualifications:

  • Experience using n8n or similar low-code / workflow automation tools.
  • Exposure to conversational AI, voice AI, or AI-driven automation systems.
  • Experience integrating AI workflows with enterprise platforms or CRMs.
  • Prior experience in leading AI teams or acting as a technical lead.
  • Background in domains such as customer service, healthcare, or enterprise automation is a plus.

This will close in 2000 seconds

Schedule Appointment

Fill out the form below, and we will be in touch shortly.

Contact Information